Professional Community Association Management Since 1984
customercare@ciaservices.com
Houston 713-981-9000
San Antonio 210-490-0000
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community information

Amenities

Mission Trace is a wonderful gated community with many amenities for residents to enjoy.

Gate Entry: To obtain a device for gate entry go to the Ask. Request. Submit. page and select the link under Device Request. There is a $40.00 charge for each tag and payment can be made online or by mail with a check or money order.

Do you have a frequent visitor? Instead of purchasing a gate remote for them, you can add them to the trusted visitor list. To do this go to the Ask. Request. Submit. Page and under device, select “Register a Trusted Visitor”. When your visitor gets to the gate, they will need to tell the guard their name.

Pools: Mission Trace has two pools for residents and their guest. The small pool is great for quiet time relaxing and is conveniently located right next to the larger community pool. Both pools are use at your own risk. To access the pool, resident will need a pool key. Keys can be requested by going to the Ask. Request. Submit. page and then selecting the link under Device Request. There is a $25.00 charge per pool key. Payment can be made online or by mail with a check or money order.

Clubhouse: The Mission Trace clubhouse is located at 11333 Mission Trace. Due to the current circumstances surrounding COVID-19 the association is not allowing bookings.

Tennis Courts: Two tennis courts are available for residents’ use. To book your time go to the Ask. Request. Submit. page and select the link under Device Request. Reservations must be made in advance. Once your reservation has been confirmed, you can pick up the access key at the guard station.

Services and Utilities

Water Service
Water Service Mission Trace HOA is maintained by San Antonio Water Systems (SAWS).

SAWS Main Office
2800 US Hwy 281 N
San Antonio, TX 78212

Customer Service
210-704-SAWS (7297)
8 a.m. – 5 p.m. | M-F

Water and Sewer Emergencies
210-704-SAWS (7297)
24 hrs / 7 days a week

Electricity
Electricity  

CPS Energy provides both natural gas and electric service to residents in and around San Antonio, including Bexar County and portions of Atascosa, Bandera, Comal, Guadalupe, Kendall, Medina and Wilson counties.

Billing or Service Questions:     210-353-2222
Electric or Gas Emergency:       210-353-HELP (4357)

Trash Services
Trash Services

Trash service in Mission Trace is every Tuesday and recycling is every Friday. We have a contract with San Antonio Waste Management who can be contacted for service questions by phone 210-207-6428 or through their website

 

Streetlight Repair Requests
Streetlight Repair Requests CPS Energy provides and maintains streetlights throughout the Greater San Antonio area. To report a light that is no longer working call 210-353-2222.

Important Contacts

Home Improvement links
Home Improvement links Did you know, when replacing your roofing tiles, the community guidelines state you must use Crown Tuscany Mission Terra Cotta concrete roof tiles? Crown is the manufacturer and Tuscany Mission Tera Cotta is the color. The reason behind this is to keep all homes in Mission Trace harmonious, and to protect the value of the community. Please click here to visit the Crown website.

Security

TAP Security

Phone: (210) 399-1116
Website: https://www.txassetpro.com/

 

Schools

NISD (Northside Independent School District)

Northside ISD
5900 Evers Rd.
San Antonio, TX 78238
210-397-8500

Clark High School
5150 De Zavala Rd.
San Antonio TX, 78249
210-397-5150

Hobby Middle School
11843 Vance Jackson
San Antonio TX, 78230
210-397-6300

Howsman Elementary
11431 Vance Jackson
San Antonio TX, 78230
210-397-2350

 

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