Privacy Policy

Introduction

C.I.A. Services and its community websites are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information through our websites, including www.ciaservices.com, and through any communication channels such as SMS. By accessing or using our websites, you agree to the practices described in this policy.

If you have any questions or concerns about this policy, please contact us at: customercare@ciaservices.com. 

 

Information You Provide to Us

We collect personal information you voluntarily submit through our websites or communication channels. This may include:

- Name, title, company
- Email address, mailing address
- Phone and fax numbers
- Information submitted through forms, surveys, or email inquiries

We use this information to:
- Respond to your inquiries or requests
- Provide services and community information
- Improve our service delivery

We may share this information with trusted partners if your inquiry directly relates to them. These partners are required to safeguard your information and only use it to assist with your request.

 

SMS/Text Message Communications

If you opt in to receive SMS/text messages from C.I.A. Services, we may use your mobile number to send you updates, alerts, or service-related communications.

- Message frequency may vary
- Standard message and data rates may apply
- You may opt out at any time by replying STOP
- For assistance, reply HELP or contact us at customercare@ciaservices.com

We do not share your mobile number with third parties for marketing purposes.

 

Website Usage, Cookies, and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance your experience and analyze site traffic. This may include:

- IP address and browser type
- Pages visited and time spent on site
- Navigation patterns and interactions

Cookies help us understand how users interact with our site so we can improve usability and content. You may disable cookies in your browser settings; however, some features of our site may not function properly.

 

Security

We take reasonable and appropriate measures to protect the personal information you provide. These include:

- Secure Socket Layer (SSL) encryption
- Access restrictions based on business need
- Regular reviews of our data protection measures

Despite these efforts, no system is completely secure. Please exercise caution when sharing personal data.

 

Data Retention and Deletion

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. You may request deletion of your information by contacting us at customercare@ciaservices.com, subject to any legal obligations we must meet.

 

Third-Party Sharing and Service Providers

We do not sell, rent, or trade your personal information.

We may share your data with trusted service providers who assist with our operations (e.g., IT hosting, communication delivery). These vendors are contractually obligated to safeguard your data and may only use it for the services they provide to us.

We may also disclose personal data if required by law, legal process, or to protect our rights and the safety of others.

 

Links to External Websites

Our website may contain links to third-party websites for your convenience. These sites operate independently from us and have their own privacy policies. We encourage you to review their privacy practices before submitting personal information.

 

Children’s Privacy

Our websites are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us personal data, we will promptly delete it.

 

Your Privacy Rights and Choices

Depending on your location, you may have the right to:

- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Opt out of certain data uses or marketing messages

You may exercise these rights or update your communication preferences by contacting customercare@ciaservices.com.

 

Privacy Policy Updates

We may update this policy periodically to reflect changes in our practices, technology, or legal requirements. We will revise the ’Effective Date’ at the bottom of this page when updates occur.

We encourage you to review this page occasionally to stay informed of how we protect your privacy.

 

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or how your personal data is handled, please contact us:

Email: customercare@ciaservices.com

Mailing Address:
C.I.A. Services, Inc.                        C.I.A. Services, Inc.
18333 Timber Forest Drive               465 Bear Springs RD.
Humble, TX 77346                          Pipe Creek, TX 78063

 

Effective Date: April 25, 2025