Professional Community Association Management Since 1984
HOUSTON
We have two offices in the greater Houston area managing communities in Harris County and all surrounding counties. Our North Office manages communities in the north and east part of the region. Our Southwest office manages communities in the west and south areas.
North Houston Office
Hours: 8 am to 6 pm Monday through Friday. Closed on the ten holidays shown to the right. Our Customer Care team is available by phone 8am to 8pm.
18333 Timber Forest Drive
Humble, Texas 77346
Phone: 713-981-9000
Fax: 713-981-9090
Directions: From I-59 North, drive East on FM 1960 for 4.5 miles. Take a right on Timber Forest Drive and follow it for about 1 mile. Our office is located on the right just past the Ace Hardware and Including Kids buildings.
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West Houston Office
Hours: 9 am to 6 pm Monday through Friday. Closed on the ten holidays shown to the right.
16225 Park Ten Place, Suite 600
Houston, Texas 77084
Phone: 713-981-9000
Fax: 713-981-9090
Directions: From the Sam Houston Tollway N (Beltway 8), take I-10 west and stay on the frontage road. Take exit 750 from I-10 W and continue on the frontage road for 2 miles.
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SAN ANTONIO
We have two offices in the greater San Antonio area. Our San Antonio office provides management services for all of our clients in the San Antonio area. Our Bandera Office is a support office providing financial services and technical support for all our our clients and branch officies. Owners are welcome to visit to drop off payments or documents if the location is more convenient for them.
San Antonio Office
Hours: 8 am to 5 pm Monday through Friday. Closed on the ten holidays shown to the right.
465 Bear Springs Rd
Pipe Creek, Texas 78063
Phone: 210-490-0000
Fax: 830-535-4265
Directions:
**Please note: Effective Feb. 21, 2023, our San Antonio office will be moving to our Pipe Creek location.
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Bandera Office
Hours: 8 am to 6 pm Monday through Friday. Closed on the ten holidays shown to the right.
Physical Address: 465 Bear Springs Rd, Pipe Creek, Texas 78063-3178
Mailing Address: P.O. Box 63178, Pipe Creek, Texas 78063
Phone: 210-490-0000
Fax: 830-535-4265
Directions: From San Antonio, take Hwy 16 (Bandera Road) northwest to Pipe Creek (approximately 20 miles west of Loop 1604). Pass through the traffic signal at Hwy 46 and travel 2.7 miles to Bear Springs Road. Turn right onto Bear Springs Road and travel 300 yards to the top of the hill. Our office building is on the left.
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Community Specialist at
713-981-9000
Hours: 8 am to 8 pm.
Monday through Friday
North Houston Office Hours
Hours: 8 am to 6 pm
Monday through Friday
West Houston Office Hours
Hours: 8 am to 6 pm
Monday through Friday
Bandera Office Hours
Hours: 8 am to 6 pm
Monday through Friday
San Antonio Office Hours
Hours: 8 am to 6 pm
Monday through Friday
Emergencies
Outside of our normal business hours, we have a manager on call 24 hours a day to handle emergencies. Emergencies involve safety issues and immediate problems at community facilities or in the common areas. To report an emergency, call our office and follow the instructions for emergency response.
For non-emergency communications outside of our normal business hours, voice mail is always available through our normal office phone numbers. Phone messages are handled the next business day. You can also contact us by email through this website. Go to your community on the Select Community page and use the Contact Us option. Email messages are routed to the appropriate staff member or community volunteer on the next business day.
customercare@ciaservices.com
Toll Free: 866-219-0563
Houston 713-981-9000
San Antonio 210-490-0000
