Promotion Announcement

It is with great joy that we announce the newest Community Manager in the Houston Region, Amilia "Ami" Moss.

Jeff Parsons of Encino Mesa

We are happy to introduce Jeff Parsons and recognize his outstanding dedication and service to the Encino Mesa community.

Jeff and his family joined the community in 2019, and Jeff has served on the Board of Directors since 2024. A lifelong resident of the area and a successful local builder, Jeff is also a devoted husband to his accomplished wife and the proud father of three wonderful young children. Despite the demands of his professional and family life, he continually finds time to give back to the community he calls home.

Jeff is never one to stand on the sidelines when something needs to be done. Whether clearing fence lines, assembling and placing pool furniture, helping remove downed fencing after storms, or volunteering for countless other projects, he consistently steps forward with a willingness to serve. His hands-on approach and can-do attitude have made a meaningful difference throughout Encino Mesa.

Volunteers like Jeff remind us that strong communities are built not only with homes and amenities, but with neighbors who invest their time, talents, and energy for the benefit of others. His commitment, leadership, and generous spirit embody what makes Encino Mesa such a special place to live.

Thank you, Jeff, for your continued service, your dedication to our neighborhood, and for setting such an outstanding example of community involvement. We are truly grateful for all that you do!

We are proud of every one of our communities, so it’s always hard to find just one to spotlight.  However, we are always eager to share!

Here are the most recent selections:

• September Westover Valley Homeowners Association San Antonio
• August Traces Section II Community Improvement Association Houston
• July Kendall Pointe Homeowners Association San Antonio
• June Bay Pointe Community Association Houston
• May Colony Grant Homeowners Association Houston

To see the full story on these communities and more, visit the Community Spotlight page on our site.

Every month we appreciate the communities that are celebrating their anniversaries with us. Here are the clients that started with us in September.

• Valley Lodge Property Owners Association — 33 years
• Eldridge Park Village Community Association — 24 years
• Woodforest North II Homeowners Association — 24 years
• Clear Lake City Boulevard Association — 21 years
• Fairway Place Homeowners Association — 19 years
• Westfield Forest Homeowners Association — 19 years
• Rancho Verde Community Association — 12 years
• Aliana Commercial Owners Association — 12 years
• Charro Legacy Trails Cell-4 Homeowners Association — 12 years
• Culebra Crossing Homeowners Association — 12 years
• Canyon View Association — 12 years
• El Sendero (San Antonio) Homeowners Association — 12 years
• Hidden Springs Estates Homeowners Association — 12 years
• Magnolia Heights Homeowners Association — 12 years
• Northwest Park Homeowners Association — 12 years
• The Overlook Homeowners Association — 12 years
• Orsinger Lane Homeowners Association — 12 years
• The San Antonio Pembroke Village Homeowners Association — 12 years
• Retablo Ranch Owners Association — 12 years
• Redland Springs Association — 12 years
• San Antonio Quail Ridge Homeowners Association — 12 years
• Sierra Vista Homeowners Association — 12 years
• San Antonio Stonecrest at Lookout Canyon Homeowners Association — 12 years
• The Summit Mutual Amenities Association — 12 years
• Tezel Trails Homeowners Association — 12 years
• Westover Forest Homeowners Association — 12 years
• The Woods at Fair Oaks Homeowners Association— 12 years
• Walden Meadows Homeowners Association — 12 years
• Westover Valley Homeowners Association — 12 years
• The Wilderness Oaks Owners Association — 9 years
• TeasWood Community Improvement Association — 3 years

Employee Anniversaries

We love to celebrate special milestones with our employees.  In the Employee Corner of each eNews issue, we will list all employees who have reached their first anniversary with our company.  Additionally, once employees reach five years and become stockholders, we recognize them each year on their anniversary month.

Read on for this month’s company anniversaries.

This month, we proudly celebrate a very special milestone for Sara Burch, Community Manager, as she marks her first work anniversary.

Something She’s Proud Of:

She’s proud to be part of a team where everyone is willing to lend a hand. The genuine support, collaboration, and willingness to help one another reflect what true teamwork is all about and create a workplace where everyone can thrive together.

Life Beyond the Office:

• Enjoys setting sail on relaxing cruises, embracing the open waters while creating unforgettable memories with family and friends.
• She loves both hosting and attending lively barbecues, crawfish feasts, and seafood boils, where delicious food, good company, and plenty of laughter always take center stage.

Fun Facts:

• She has a unique driving style and confidently operates her vehicle using both feet – a technique that certainly makes her stand out behind the wheel.
• Despite having years of driving experience, she has never learned to operate a standard/manual vehicle, making the world of stick shifts one adventure she has yet to conquer.

Happy first work anniversary! Your first year is proof that great things happen when passion meets dedication. Thank you for the hard work, positive energy, and reliability you bring to the team. We are excited to see all the amazing things ahead of you!

Stockholder Anniversaries

This September, we are proud to recognize and celebrate the dedication of our valued stockholders whose passion and commitment continue to make a meaningful impact on our organization. Your hard work shapes our company’s success every day.

Please join us in celebrating Debra Bearden, Accounts Payable & Accounts Receivable – Lead, as she marks 14 wonderful years with the team! We’re grateful for her dedication, contributions, and continued commitment to excellence.

Something She’s Proud Of:

She’s proud of how the accounting department works together as a collaborative and dependable team. By supporting one another, sharing knowledge, and tackling challenges together, they continue to create a positive and productive workplace.

Life Beyond the Office:

• Outside of work, she enjoys getting lost in a good book and discovering new stories, ideas, and perspectives.
• Living in a rural area, she loves riding along scenic back roads, exploring hidden gems, and discovering new places off the beaten path.

Fun Facts:

• She has proudly served as a Board Member of her local water system for the past five years, allowing her to contribute to and support her community.
• For the past eight years, she has been studying and practicing homeopathic medicine as an alternative approach to traditional allopathic medicine, continuously expanding her knowledge and experience in the field.

Cheers to 8 years, Deirdre Giampietro, Publications Coordinator! Thank you for the positive energy and talent you bring to the team every day.

Something She’s Proud Of:

She takes great pride in being a hardworking and dedicated professional who always gives her best. Her strong work ethic, determination, and commitment to doing a job well are qualities she values and brings to everything she takes on.

Life Beyond the Office:

• She loves getting lost in the pages of fiction novels, enjoying the chance to explore captivating stories and imaginative worlds.
• She finds great fulfillment in volunteering at her church, St. Mary Magdalene, where she is actively involved in several ministries and enjoys giving her time to support her community.
• One of her favorite ways to serve is through Youth Ministries, where she especially enjoys connecting with and encouraging young people.
• She also has a love for travel and a good road trip, always appreciating the adventure, scenic routes, and new experiences that come with exploring new places.

Fun Facts:

• She was born and raised in Brooklyn, New York, but is now a very happy Texan transplant who has proudly called the Lone Star State home for the past 16 years, including 11 memorable years in Houston.
• She comes from a big family and is seventh of eight siblings, with five brothers and two sisters.
• In a fun family tradition, all eight siblings have been given Irish saint names – a unique detail that makes her family’s story even more special.

Let us also celebrate another milestone for Gabrielle Baird, HIR Coordinator and Compliance Assistant, as she marks her sixth work anniversary with us!

Something She’s Proud Of:

She is proud of successfully balancing her professional responsibilities while pursuing and completing her university studies. Along the way, she also had the wonderful opportunity to work closely with builders, strengthen professional relationships, and build meaningful connections through work.

Life Beyond the Office:

• Beyond working hours, she enjoys reading a good book, creating beautiful pieces through crocheting, and discovering new movies to enjoy while cozying up with her cats.
• She also loves experimenting in the kitchen, trying out new dinner recipes, and occasionally indulging her creative side by whipping up something sweet for dessert.

Fun Facts:

• She traveled to England at the end of 2025, an exciting experience that sparked her desire to explore even more destinations and create new memories around the world.
• She has a passion for photography and has even put her skills to use by capturing beautiful engagement photos for some of her friends.

Today, we’re also shining the spotlight on Alexandria Galvan, Administrative Assistant, as we recognize her six years of service with the company.

Something She’s Proud Of:

She takes pride in maintaining her positive and resilient attitude, even during the busiest or most challenging periods. Her ability to stay optimistic, focused, and composed helps her navigate obstacles while bringing a refreshing energy to those around her.

Life Beyond the Office:

• She loves to read books, discover new destinations, and stay active through regular workouts.
• She likes to balance relaxation and adventure – from quiet reading moments to exploring new places and staying energized through fitness.

Fun Facts:

• She has traveled to more than 30 states, giving her plenty of opportunities to experience different places, cultures, and memorable adventures along the way.

We’re also delighted to celebrate with Cassidy McNeal, Community Manager, on her sixth work anniversary.

Something She’s Proud Of:

Her ability to connect with people, build genuine relationships, and work collaboratively toward solutions. Her thoughtful communication and team-oriented approach allow her to navigate challenges with understanding and help create positive outcomes for everyone involved.

Life Beyond the Office:

• She loves spending quality time with her family and making meaningful memories together.
• She also enjoys all things craft-related, embracing her creative side through hands-on projects and fun, imaginative activities.

Fun Facts:

• She got engaged this summer! It’s an exciting new chapter filled with love, happiness, and plenty of wonderful memories to look forward to.  

Congratulations on your fifth year, Sabrina Padgett, Community Manager and Director of Management Services!

Something She’s Proud Of:

She is proud of taking the bold step of starting a new career in a completely different field later in life. Although stepping into unfamiliar territory initially felt daunting, she embraced the challenge with determination and an open mind. The experience has pushed her to learn new concepts, expand her skills, and accomplish far more than she originally imagined.

Life Beyond the Office:

• Outside of work, she enjoys getting absorbed in a good book, unwinding with a movie alongside her husband, and soaking up the sunshine during relaxing beach days.
• She loves spending time with friends over games and puzzles, while also enjoying hands-on projects such as repairing electronics and working on computers.
• Family and friends are an important part of her life, and she treasures opportunities to spend quality time with the people she loves.
• She enjoys hitting the road and turning up the radio – especially when she and her husband are traveling together – because sometimes, the best road trips come with a great soundtrack and good company.

Fun Facts:

• She has a sweet spot for baking and even won cash prizes for her baking skills when her children were younger.
• Her close friends and family know her by an affectionate nickname, “Bri.” She is a proud, born-and-bred Texan, having lived only in Grand Prairie, Sulphur Springs, Houston, and Humble throughout her life.
• For years, she helped run sound for her husband’s band while they performed in prisons, a unique experience she continued until she was nine months pregnant with her daughter, Faith.  At that point, she decided it was time to find herself a new weekend activity – especially one that didn’t require being up at 5:00 AM every weekend.
• In her own words, she isn’t exactly a fan of talking about herself – but we’re glad she gave us a glimpse of the fascinating person behind her work!

Thank you ALL for being such an important part of our journey. Your years of service with the company are more than just a number – it’s a story of growth, resilience, and dedication.

Cheers to many more work anniversaries and to successful years ahead!

Associations in Practice

Our Associations in Practice Series is an offering of short videos with specific topics.  

Stay Plugged in With Webcasts

We offer each of our seminars in the form of a recorded webcast on demand for you to watch at any time!  If you are interested in one of our seminars, they are available on our YouTube channel.  The following seminars are now available:

• Corporate Transparency Act 
• Board Member Orientation
• Practical Deed Restriction Management
• Understanding Collections and Financial Reports
• Meetings and Records - The Legal Requirements
• The Essentials of Architectural Control
• The Super-Budgeting Process
• Advanced Topics for Board Members

To watch any of the webcasts, simply click on the links above.

C.I.A. Services, Inc. has a long and proud history of providing up-to-date news on our company happenings, industry news, and association governance.  Each month, we are pleased to share our eNews Monthly.  Each issue is loaded with great information! 

We also provide updates through LinkedIn and Facebook. With these additional layers of communication, you can always find the latest information about our company, employees, association management, and other related news.  

If you are not already following us, please ”Like” us on Facebook and “Follow” us on LinkedIn to stay up-to-date on all things C.I.A. Services and beyond.

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.