Professional Community Association Management Since 1984
customercare@ciaservices.com
Houston 713-981-9000
San Antonio 210-490-0000
Home > About Us > Newsletter

Newsletter

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.

February 2026
eNews Monthly
Fun Times
Image

Visitors in Pipe Creek
by Annette McConnell

In our Pipe Creek/Bandera Office, we have a herd of up to 15 deer that stop by in the morning for a quick breakfast of corn.  As you can see from the photo, our “Wildlife Management Expert,” Hector Mercado, has made friends with the deer who are now willing to eat out of his hand.  This is a very new occurrence, and we were thrilled to watch it unfold from our office window.  He’s the perfect person for this job—calm and kind.
 
We’ve had other occurrences of wildlife as well: a few foxes, turkeys, and even a mountain lion—who, as a natural predator, did take one of the deer. Although we were sad about that, it was a very interesting natural incident. We did not see it happen, of course, but we did notice how the mountain lion would come back to the area over time, reflecting nature’s way.
 
We consider ourselves to be quite fortunate living and working here in the Hill Country.
Volunteer Spotlight
Image

James "Jamie" McDonald of Northwest Park
by Nancy Bowling

Our team is proud to recognize James “Jamie” McDonald, a dedicated resident and member of the Northwest Park Board of Directors. Since moving to the community in 2022, Jamie has made a profound impact on the community. He has dedicated his time and energy to improving the neighborhood he calls home—and it shows.
 
Jamie’s time on the Board of Directors began in 2024 in a combined Secretary/Treasurer role. Now, he serves as the Northwest Park Vice President. In the two years he has been on the Board, he has been instrumental in major association projects. Notably, he worked with members of the City Council to schedule repairs of local roads, install new street signs, and alleviate traffic issues for Northwest Park residents. He provided crucial research and input when the time came to replace cluster mailboxes in the community; he contacted the post office, explored lighting options to illuminate the mailbox units, and carefully considered the potential costs. Jamie is a thoughtful steward of association resources and funding, finding ways to mitigate the financial impact on homeowners while improving the community members’ quality of life.
 
When Jamie isn’t volunteering his time to better his neighborhood, he enjoys spending time outside. He is a beach-goer, a gardener, a hiker, and a traveler. When he’s looking to relax, he likes taking trips to the beach and relaxing by the pool; when he’s looking for something more active, he treks through the Texas Hill Country and walks along the trails of San Antonio. Jamie epitomizes a “work hard, play hard” attitude that makes him an invaluable neighbor and friend.
 
We are incredibly grateful for Jamie’s commitment to Northwest Park. He is often the first to volunteer in the face of a challenge, prioritizing the greater good over his own comfort. Jamie has been in the community for a short while and he already has a long list of accomplishments. In his election biography, Jamie shared that he plans to stay in the community for many years. We are looking forward to seeing Jamie’s long-lasting, positive impact as he continues to call Northwest Park his home.
New Communities
Image

Please help us welcome our newest community joining us!

  • The Summit at Bulverde Creek Homeowners Association - 02/01/26 

We are so excited about this new partnership and look forward to a long and successful relationship!

Community Spotlight
Image

We are proud of every one of our communities, so it’s always hard to find just one to spotlight.  However, we are always eager to share!

Here are the most recent selections:

  • February Hunterwood Village II Association Houston
  • January Lincoln Green Estates Community Association Houston
  • December Eastpoint Subdivision Homeowners Association Houston
  • November Creekside at Camp Verde Property Owners Association San Antonio
  • October Willow Lake Village Community Association Houston

To see the full story on these communities and more, visit the Community Spotlight page on our site.

Community Anniversaries
Image

Every month we appreciate the communities that are celebrating their anniversaries with us. Here are the clients that started with us in February.

  • Oak Hollow Homeowners Association - 25 years
  • Eastpoint Subdivision Homeowners Association - 23 years
  • Greensbrook Community Association, Inc. - 20 years
  • Eilan Condominium Association, Inc. - 12 years
  • Eilan Property Owners Association, Inc. - 21 years
  • Colonial Lakes Office Park Owners Association, Inc. - 11 years
  • Community Association of Avondale, Inc. - 4 years
  • Westridge Cove Community Association, Inc. - 4 years
  • Bonterra at Woodforest Community Association, Inc. - 3 years
  • Grand Vista Community Association, Inc. - 3 years

Thank you to all these amazing communities!

Employee Corner
Image

Employee Anniversaries

Anniversaries are not only a chance to celebrate the past, but also an opportunity to look forward to the future.

We love to celebrate special milestones with our employees. In the Employee Corner of each eNews issue, we will list all employees who have reached their first anniversary with our company. Additionally, once employees reach five years and become stockholders, we recognize them each year on their anniversary month. Read on for this month’s anniversaries.

Image

Stockholder Anniversaries

We are glad to celebrate and recognize our stockholders this month of February.

Congratulations to Evan Ducote, Maintenance Coordinator, on reaching twelve years of service with the company! Throughout his tenure, he has taken pride in delivering timely and effective maintenance solutions, contributing to fewer maintenance issues, and increasing satisfaction among board members. His passion for his role positively impacts his work environment and the teams he supports.

Outside of work, Evan enjoys spending time with his family, attending comedy and music shows, exercising, exploring new food spots, and participating in fitness competitions.

We are also pleased to recognize Charles Driskell, Maintenance Coordinator, as he celebrates eleven years of service with the company. Charles takes great pride in collaborating with his team and consistently brings a strong sense of teamwork and dedication to his role.

In his personal time, he enjoys motorcycle riding, fishing, and playing card games.

Each of these milestones represents a meaningful chapter and a remarkable career. We are sincerely grateful for the contributions Evan and Charles continue to make, and for the legacy they continue to build within our organization.

Image

One-Year Anniversaries

Please join us in celebrating Glenda Lynn Cabrera, Human Resource Assistant, as she marks her first work anniversary. Over the past year, Glenda has had commendable growth, a strong sense of teamwork, and consistent dedication in her role. She is eager to learn, readily supports her colleagues, and approaches her responsibilities and work relationships with professionalism and care.

Beyond the workplace, Glenda enjoys spending quality time with her loved ones, singing, dancing, cooking, and visiting churches.

Let’s continue building on this momentum - one milestone achieved, with many more to come.

Seminar Series
Image

Associations in Practice

Our Associations in Practice Series is an offering of short videos with specific topics.  

We also have a series of essential seminars providing important basic insights. 

All of our videos are available on our YouTube channel. We will send updates when new material is added. You can also subscribe to our channel for news on the latest additions.

Image

Stay Plugged in With Webcasts

We offer each of our seminars in the form of a recorded webcast on demand for you to watch at any time!  If you are interested in one of our seminars, they are available on our YouTube channel.  The following seminars are now available:

To watch any of the webcasts, simply click on the links above.

Find Us on Social Media
Image

C.I.A. Services, Inc. has a long and proud history of providing up-to-date news on our company happenings, industry news, and association governance.  Each month, we are pleased to share our eNews Monthly.  Each issue is loaded with great information! 

We also provide updates through LinkedIn and Facebook. With these additional layers of communication, you can always find the latest information about our company, employees, association management, and other related news.  

If you are not already following us, please ”Like” us on Facebook and “Follow” us on LinkedIn to stay up-to-date on all things C.I.A. Services and beyond.

Read Past Issues of eNews Monthly

Every month, we issue an electronic newsletter, eNews Monthly, to keep clients informed about Association items, spotlight clients, answer frequently asked questions, and let you know what is happening with the company. Old issues of eNews Monthly are available on our Library page.