Career Category Description

Website Content Administrator – This is a specialized position working with the websites in our larger communities. The responsibilities vary from community to community but generally include utilizing the website to communicate activities and providing information to residents.

Website Content Administrator Job Description

The Content Administrator (CA) shall generally do and perform, or cause to be performed, all acts and things reasonably necessary to conduct community communications. The CA will be required to attend bimonthly Board meetings, Annual meetings and Marketing/Builder meetings as requested. The CA shall possess a personal computer with Windows 10 or higher (or the equivalent for MAC), high-speed internet connection and experience in Microsoft Office products, including Excel, Word and Publisher. Must be creative and possess good spelling, grammar and communication skills. The following job description outlined is an overview of the position’s responsibilities.

• Communicate with established and new community groups and assist as needed.
• Provide intranet training to community group administrators as needed.
• Post event information as provided by Activities Coordinator (AC) and Group Administrators
• Issue E-Blasts as requested by AC, Group Administrators, Board of Directors, MUD Boards, Property Manager and Developer that are specific to community news.
• Upload photos of community events and group events to Intranet.
• Provide site specific newsletter articles on a monthly basis.
• Attend bimonthly Board meetings and prepare a CA Agenda packet for meeting.
• Respond to the needs of the Board, Property Management, Developers, and Association members. Communicate with members through email, telephone calls, letters, and/or meetings. Assist members with any CA related issues they may have.
• Conduct quarterly Intranet Training Classes for new residents.
• Monitor and manage the content of the Intranet on a daily basis.
• Act in accordance with all decisions made by the Board of Directors related to CA position.
• Upload sponsor and advertising information as provided by the AC.
• Communicate with the New Home Information Center in regards to new closings and featured builder information and approve/post accordingly.
• Communicate with developer marketing department in regards to new developments within the community and post accordingly.
• Participate in monthly conference calls and ongoing training sessions as provided by Website developer.
• Explore opportunities to integrate online registrations and shopping carts to assist AC in streamlining the event registration process.
• Assist AC in creating artwork for uploading.
• Coordinate with community groups to ensure community calendar is updated.
• Respond to resident emails in a timely manner.
• Verify account status of residents requesting access to advertising venues within the site and communicate appropriately.

Qualified individuals should email their resume and salary requirements to employment@ciaservices.com or fax to 281-852-4861.

© C.I.A. Services, Inc. | Last Update: 02-3-2021