Amenities
Park
Association
Assessments
Assessments are due each year on January 1st and delinquent on January 31st. Late Fees are applied on delinquent accounts on February 1st and March 1st of each year. Notice of Lien Affidavits are filed on all delinquent accounts in April.
Finance charges begin to accrue in February as normal. Finance charges are 10% per annum applied to the outstanding balance.
Assessments are used to provide a number of services to the community as itemized on the annual budget.
Every owner has an obligation to pay the annual assessment. If you do not receive a statement, please submit an accounts receivable request to C.I.A. Services to confirm your balance and ensure it is paid on time.
You may submit your payment by mail, in person, or online.
Exterior Modification
All exterior alterations or improvements to a property must be reviewed and approved in advance of construction by the Architectural Control Committee (ACC). Residents must submit a home improvement application describing the work to be performed. The ACC will review the request and render a decision within 30 days. If it is not approved as submitted, the ACC may provide suggestions for making changes so it can be resubmitted for approval.
To complete your application, click on Ask. Request. Submit. There you will enter all of the information needed in order for the committee to make an informed decision. Any applications dealing with the exterior appearance of the house (such as painting or roofing) must be accompanied with project details or the application might be disapproved for lack of information. Also include a plat map or survey of the property that indicates the project in conjunction with the property lines and easements when applicable.
As soon as you have gathered your information, you are ready to get started.
Visit the Community Documents page to review all of the governing documents or click Modification Guidelines.
Services and Utilities
Water Service
City of Houston Public Works
Service and Information
P.O. Box 4863
Houston, TX 77210-4863
713.371.1400
The City of Houston provides water and wastewater service to those areas inside or close to its corporate limits. Only businesses or individuals who receive water or sewer service directly from the city are its customers.
Additional information is provided through the links below. You may obtain more help online, email us at customer.service@houstontx.gov. Utility Customer Service is closed on Sundays and on all city holidays.
Trash Collection
Solid Waste Management Department
P.O. Box 1562
Houston, TX 77251
E-Mail: swddirector@houstontx.gov
Customer Service Request
Call: 3-1-1
Online: 3-1-1 Self Service Online Web Requests
The City of Houston Solid Waste Management Department (SWMD) provides solid waste services to the citizens of Houston through the collection, disposal and recycling of discarded material in a manner that is safe, efficient, environmentally sound and cost-effective.
Residential Garbage Collection
Currently, homes receive garbage collection service on Thursday using an Automated Garbage Collection System. Automated collection is a technologically advanced system that employs a specially fitted refuse truck. A sidearm grabs and lifts a special container dumps the garbage into the truck and returns the container to the curb. Residents participating in the program receive a 96-gallon cart from the City, specially designed for automated collection.
Automated trash collection is cleaner, safer and more efficient than traditional manual collection. In the past, the department has incurred as much as $4 million in workers’ compensation costs each year using manual garbage collection. The automated system has reduced injuries, especially back-related injuries, which are common in garbage collection.
The containers used for automated garbage collection are manufactured using 50% recycled materials. This is the highest percentage of recycled plastic used in refuse containers in the country. In fact, these containers are manufactured from plastic collected in Houston’s curbside recycling program. Tips on Residential Garbage Collection.
Tree Waste and Junk Waste Program
“Junk Waste” is defined as items such as furniture, appliances, and other bulky material. Junk Waste may not be placed for collection during a Tree Waste month.
Automated Recycling Program
Under the Automated Recycling Program, curbside recycling service will be collected using automated collection vehicles on Thursday.
Visit the Solid Waste Management Department website for complete details and information.
3-1-1 Houston Service Center
The main component of the 311 Houston Service Helpline is the three-digit phone number, accessible from within the Houston city limits. From traffic fines and sewer concerns to pothole problems and neighborhood complaints, Houstonians can call 311 and speak to one of our highly-trained customer service representatives. From outside the City of Houston, callers simply dial 713-837-0311. Houstonians can also access this helpful service via fax to 713-837-0210, and e-mail to 311@HoustonTX.gov. A self-service request form is available online at www.houstontx.gov/311/311form.html
Streetlights
CenterPoint Energy maintains the community streetlights. If a light is out or blinking, please call CenterPoint at 713-207-2222 or report it online. You will be asked to provide:
- a pole number for the non-functioning lights you want to report
- contact information (in case more information is needed to locate a streetlight)
- an e-mail address (if you want feedback regarding your repair request)
- the number of streetlights you would like to report
Street Debris
Report Debris from the Sandpit/Stabilizer Companies
Mary Etta Lynn, 713-837-7036
Vincent Oghoi, 713-837-0803
Important Contacts
U.S.Postal Service
713-222-3131
City Council (Robert Gallegos)
713-247-2011
Northeast Houston Police Substation
713-635-0200
City of Houston Switchboard
713-247-1000
City of Houston Health Department
713-526-1841
Harris County
Harris County Clerk - 713-274-8600
Harris County now offers online 311 reporting! To submit a new report, click here or visit the Harris County website.
Do you need to report a health violation or nuisance? Click here to visit Harris County’s Health Department website. On this website, you can report properties that have become a health risk or dumping ground. For assistance with the Harris County Health Department website, please call 713-755-5050.
Calendars
Elections & Surveys
Community Map
Security
Public Safety
Community Nuisances - Non Emergency Issues.
Neighborhood Protection
Freddie Martin - inoperable vehicles
713 218-5642
Report inoperable vehicles, expired tags, flat tires, trash cans in view, old tires, junk, etc.
Northeast Substation
8301 Ley Rd.
Phone: 713-635-0200
Fax: 713-635-0292
Report Junk Vehicles
The Inspector will go out to the property to make a visual inspection. If a violation is confirmed, the vehicle is tagged by the inspector. The homeowner has 10 days to remove the vehicle from view or prove to NPD that the vehicle works. If the vehicle is not in compliance at the end of the 10 days, the Inspectors can issue a citation to the owner. If the vehicle is not removed within 30 days, NPD can have the vehicle towed and crushed.
To report teen curfew
713-884-3131
Neighborhood Protection
713-837-0600
Super Neighborhood Council
713-837-7701
City of Houston Fire Department
5655 E Sam Houston Parkway N
Houston, TX 77015
713-450-2222
Schools
Galena Park
Children residing in Hunterwood Village II attend school in the Galena Park Independent School District.
Administrative Office
713-672-7491
North Shore Senior High School
353 North Castlegory
281-459-4494
North Shore High School
(9th Grade Campus)
13501 Holly Park
713-453-7183
Cunningham Middle School
14110 Wallisville Road
713-450-9000
Tice Elementary School
14120 Wallisville Road
713-450-8130
