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community information
Ashcreek Homeowners Association

Amenities

Pool
Pool A swimming pool with a sun deck and bath house is located at 5326 Oak Falls Drive. The pool is open from Memorial Day through Labor Day weekend. Please see the pool rules HERE.

To rent the pool, homeowners must contact Swim Houston. The pool function must end no later than 10 p.m. and one lifeguard is required per every 20 people. Payment for lifeguards is made directly to the pool company. All parties shall be held outside of the normal operation hours, unless specifically agreed to by Contractor and Association.

To obtain amenity bands to use for pool or basketball court access, or to obtain a key to the tennis courts you may contact C.I.A. Services at 713-793-9000. 

Pool Hours:

MAY - Opens Memorial Day Weekend

  • 12 - 8 PM Saturday, Sunday, Monday
  • Closed on Tuesday after Memorial Day for cleaning

June - Open Full Time After School Closes

  • Monday Closed
  • Tuesday 3:00 p.m. - 8:00 p.m.
  • Wed. & Thur. 3:00 p.m. - 9:30 p.m. (8:00 p.m. - 9:30 p.m. Adult swim, 18 & up)
  • Friday 3:00 p.m. - 8:00 p.m.
  • Saturday 12:00 p.m. - 8:00 p.m.
  • Sunday 12:00 p.m. - 8:00 p.m.

July - Open Full Time Until School Starts

  • Monday Closed
  • Tuesday 3:00 p.m. - 8:00 p.m.
  • Wed. & Thur. 3:00 p.m. - 9:30 p.m. (8:00 p.m. - 9:30 p.m. Adult swim, 21 & up)
  • Friday 3:00 p.m. - 8:00 p.m.
  • Saturday 12:00 p.m. - 8:00 p.m.
  • Sunday 12:00 p.m. - 8:00 p.m.
  • July 4th 12:00 p.m. - 8:00 p.m.
  • July 5th Closed

August - Open Full Time, Weekends Only After School Starts

  • Monday Closed
  • Tuesday  3:00 p.m. - 8:00 p.m.
  • Wed. & Thur. 3:00 p.m. - 9:30 p.m. (8:00 p.m. - 9:30 p.m. Adult swim, 21 & up)
  • Friday 3:00 p.m. - 8:00 p.m.
  • Saturday 12:00 p.m. - 8:00 p.m.
  • Sunday 12:00 p.m. - 8:00 p.m.

After school starts open weekend only 12 - 8 PM

September - Open Labor Day Weekend Only 12 - 8 PM

Park
Park The park is located at 5326 Oak Falls Drive right next to the pool and tennis courts.

This park features a playground for the kids, and has nice shaded areas for family picnics. All dogs must be on a leash.

Tennis & Basketball Courts
Tennis & Basketball Courts The tennis courts and basketball courts are located near the community park and pool. The courts are available from dusk to dawn and may be used by residents of Ashcreek. In order to determine whether residents are using the courts, amenity bands must be worn and available during the summer band distribution days (usually weekends in May). Tennis court access requires a key. Keys will be available at amenity band distribution dates. If you miss the distribution dates in May they are also available at the C.I.A. Services North Houston office. 

Association

Board of Directors
Board of Directors The Association is operated by a 5 member Board of Directors who volunteer their time for the benefit of the community. 

The Board members are elected by the membership at the annual meeting. The terms held is determined by the position. The Annual meeting is held in March of each year. If a director is unable to complete their full term, the Board will appoint someone to fill that seat until that term expires. 

A list of the current board members is available on the Key Personnel page. 

The Board of Directors elects the officers after the annual meeting. The term of all officers is staggered. A description of each position is available on the Become a Volunteer page. 

The Board of Directors meets on the 3rd Thursday of every other month. Meetings are held at Doss  Park located at 2500 Frick Road Houston, TX  77038. The meeting agenda is posted at least 144 hours prior to the meeting.

All meetings are open to residents. If there is a specific topic you would like placed on the agenda, please contact your community representative at least ten days in advance.

Assessments
Assessments The assessments are due on January 1st of each year and provide for services in the community. Every owner has an obligation to pay the annual assessment. If you do not receive a statement, please submit an accounts receivable request to C.I.A. Services to confirm your balance and ensure it is paid on time. 

You may submit your payment by mail, in person, or on-line

Exterior Modifications
Exterior Modifications All exterior alterations or improvements to property in Ashcreek must be reviewed and approved in advance of construction by the Architectural Control Committee (ACC). Residents must submit a home improvement application describing the work to be performed. The ACC will review the request and render a decision within 30 days. If it is not approved as submitted, the ACC may provide suggestions for making changes so it can be resubmitted for approval.   

To complete your application, click on Ask. Request. Submit. There you will enter all of the information needed in order for the committee to make an informed decision. Any applications dealing with the exterior appearance of the house (such as painting or roofing) must be accompanied with project details or the application might be disapproved for lack of information. Also include a plat map or survey of the property that indicates the project in conjunction to the property lines and easements when applicable. 

As soon as you have gathered your information, you are ready to get started.

Visit the Community Documents page to review all of the Ashcreek governing documents or click Modification Guidelines.

Lost Pet Flyers
Lost Pet Flyers Losing a pet is traumatic, and quickly posting flyers is effective. Here are a few tips for what information you should and should NOT include on a flyer, for your own safety. Please remove flyers as soon as you’ve located your pet. 

DO NOT include your name, your address, or a specific reward amount on your flyer! The type of people that you hope will call are animal lovers who don’t care about the money and not folks looking to make a quick buck. Whenever you go to claim your pet, be sure to take someone with you, and do not pay any reward until you actually have your pet back. If someone asks you to wire money because he or she found your pet but is now in a different city, DO NOT BELIEVE IT, as this is a common scam.

Services and Utilities

Streetlight Repair Requests
Streetlight Repair Requests CenterPoint Energy maintains streetlights throughout Ashcreek. If a light is out or blinking, please call CenterPoint at 713-207-2222 or report it online.

You will be asked to provide: 

  • a pole number for the non-functioning lights you want to report
  • contact information (in case more information is needed to locate a streetlight)
  • an e-mail address (if you want feedback regarding your repair request)
  • the number of streetlights you would like to report

Graffiti Abatement Waiver
Graffiti Abatement Waiver The Harris County Sheriff’s Office has a Graffiti Abatement Removal program, which when you fill out the waiver it gives them permission to remove the graffiti. If you have graffiti on your house they will use a gray indoor/outdoor latex paint which is supplied free of charge. They will ONLY paint the area where the graffiti is. They WILL NOT paint your house. If you paint it the gray color you will then be in violation of the Associations Covenants. We recommend you purchase the paint to match the color of your house. They will paint the area the color you provide. Keep in mind if your house color is faded it is recommended you paint the whole house to elivate the two tone color.   

If you have graffiti on your fence they can paint it with the same gray paint or pressure wash. If you paint it you will again be in violation of the Association Covenants and it is recommended you pressure wash it. You must fill out the waiver. 

Please contact the Harris County Sheriff’s Office at 713-759-9454 or Fax 713-759-9726 Graffiti Abatement Waiver, 9111 Eastex Fwy. #300, Houston, TX 77093 for the form.

Municipal Operations & Consulting, Inc.
27316 Spectrum Way
Oak Ridge, TX 77385

Mail Payments  to:
PO Box 1689
Spring, TX 77383-1689

Mosquito Fogging
Mosquito Fogging The Association has a contract with a pest control company to do twice a week mosquito fogging within the community. This fogging program is in place from the first of April to the end of October each year. 

Due to the increase in the West Nile Virus, the Association has increased the spraying schedule to 3 days a week between dusk and dawn.   

For more information please click here.

Water Service
Water Service Ashcreek is maintained by:

NW Harris County Municipal Utility District (MUD) #24
27316 Spectrum Way
Oak Ridge, TX 77385

Mail Payments  to:
Precision Utility
P.O. Box 682345
Houston, TX 77268-2345
PH: 281-456-9825

Trash Services
Trash Services Ashcreek’s trash service contract is managed through the Association and billed to the individual homes. Texas Pride Disposal is the service provider.

Collection days are Tuesday and Fridays.

Garbage must be at curbside by 7:00 am on collection days.

Holidays observed are: New Years Day, Independence DayThanksgiving Day and Christmas Day. There will be no service on these holidays. Service will resume on the next regularly scheduled collection day.

If you need assistance, please call 281-342-8178 or e-mail services@texaspridedisposal.com. Their office is open 8:00 a.m. to 5:00 p.m., Monday to Friday.

Electricity
Electricity Since electricity deregulation has occurred in Texas, consumers may choose from a number of companies for electricity.

To learn about electric competition in Texas and shop for electricity providers, visit the official Electric Choice Website of the Public Utility Commission of Texas

Important Contacts

Utilities
Utilities CenterPoint Energy - 713- 207-2222
Harris County Flood Control - 713-684-4130
Harris County Pollution Control - 713-920-2831
Harris County Maintenance - 281-353-8424

Transportation
Transportation Metro Transit - 713-635-4000
Bush Intercontinental Airport - 281-233-3000
William P. Hobby Airport - 713-640-3000

Harris County
Harris County Clerk - 713-274-8600

Harris County now offers online 311 reporting! To submit a new report, click here or visit the Harris County website.  

Do you need to report a health violation or nuisance? Click here to visit Harris County’s Health Department website. On this website, you can report properties that have become a health risk or dumping ground. For assistance with the Harris County Health Department website, please call 713-755-5050.

Community Map

Security

For non-emergencies please contact the constable or sheriff’s department at the numbers listed below.

Harris County Precinct 4 Constables Patrol
Phone: 832-927-6200

Harris County Sheriff’s Office Phone:
Phone: 713-221-6000

Patrol Service is provided by the Harris County Sheriff’s Department who is a 70/30 contract by the Northwest Harris County MUD #24. 

For all emergencies, please dial 911.

Report Gang Crime

Report Gang Crime

If you have any information regarding gang/criminal activity or would like to educate yourself on the current gang threats and efforts law enforcement is taking against them, please visit the link below.

stophoustongangs.org

Fire Department

Fire Department

Northwest Volunteer Fire Department
5335 Green Pines
Houston, TX 77066
Phone: 281-583-2109

For emergencies, please dial 911.

Northwest Volunteer Fire Department is always looking for volunteers. To fill out the online application click here.

Animal Control

Animal Control

Harris County Public Health and Environmental Services - Veterinary Public Health works in partnership with the public to create a safe and healthy environment for animals and people.

This goal is accomplished by providing the following services:

  • Enforcing Harris County Animal Laws related to rabies vaccination, pet licensing, confinement, rabies quarantine, and the sale of animals from roadsides and parking lots
  • Investigating reports of animals biting humans and enforcing animal quarantine procedures
  • Collaborating with state and federal agencies to investigate and prevent zoonotic diseases
  • Sheltering lost, abandoned and potentially dangerous loose animals
  • Offering adoption services for sheltered animals
  • Providing pet licenses, rabies vaccinations for dogs & cats, and microchipping services
  • Responding to complaints about loose animals, dangerous animals, injured animals and wildlife
  • Planning for pets during disasters

HCPHES Veterinary Public Health
612 Canino Road
Houston, Texas 77076
Phone: (281) 999-3191
Fax: (281) 847-1911

Schools

Klein Independent School District

Klein Independent School District

Klein ISD
7200 Spring Cypress Road
Klein, TX 77379
Phone: 832-249-4000
Hotline: 832-484-7899

McDougle Elementary School
10410 Kansack Lane
Houston, TX 77086
Phone: 832-484-7550/7551
Fax: 832-484-7699

Wunderlich Intermediate School
11800 Misty Valley Drive
Houston, TX 77066
Phone: 832-249-5200
Fax: 832-249-4050

Klein Forest High School
11400 Misty Valley
Houston, TX 77066
Phone: 832-484-4500
Fax: 832-484-4490

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